Businesses should leverage digital tools for better outcomes: survey

Amidst a slowly recovering economy, organisations should start hanging onto new digital opportunities to grow their business more competitively this year, beyond short-term solutions for disaster recovery, according to the latest survey by online platform GetApp.
Over 500 Singaporean business owners and employees were interviewed for the survey to better understand how they have been using digital tools for business, with its results demonstrating that despite many companies currently adopting digital tools, they are using it only as a temporary approach to sustain their businesses during the pandemic.
Local businesses report that they mainly use digital tools for the purpose of increasing promotions or sales (73%) or to engage in customer dialogues (55%). These tools are also used to communicate updates on company policy and hours (47%) and to address common customer questions and concerns (39%).
Whilst these solutions may seem like a straightforward answer to retaining a customer base now, it might not work in the long run as companies compete more aggressively to establish their brand and customer base in a saturated market, according to the report.
As such, companies must start rethinking how different digital tools can efficiently streamline businesses.
They are still finding it challenging to harness the full extent of advantages that digital tools can offer, with some of the biggest problems being shifting internal processes online (80%), familiarising employees with new software (78%), and maintaining team and cross-team collaboration (76%).
The survey reports that 79% of business leaders are having a challenge finding the right software, whilst 77% are struggling with implementing the software.
Business leaders should continuously leverage the digital environment to plan out their investments, maximise operational efficiencies, and increase their revenues in the long run, the report added.
The face mask is incorporated with Batik Tekap pattern. Nanotextile has teamed up with Volvo Car Malaysia in launching an antimicrobial reusable face mask as part of the companies’ sustainability efforts, Volvo Car Malaysia announced. The face mask is incorporated with Batik Tekap pattern, and is made of 100% cotton.
South Korea returned to first place in the latest Bloomberg Innovation Index, while the U.S. dropped out of a top 10 that features a cluster of European countries.Korea regained the crown from Germany, which dropped to fourth place. The Asian nation has now topped the index for seven of the nine years that it’s been published. Singapore and Switzerland each moved up one spot to rank second and third.
The scholarship aims to develop more cybersecurity talents. Cybersecurity service provider Ensign has donated $120,000 to the Singapore University of Technology and Design (SUTD) to establish the Ensign InfoSecurity–SUTD Mid Term Scholarship to develop more cybersecurity talents. The scholarship is Ensign’s inaugural partnership with an autonomous university to provide aspiring talents with the opportunity to pursue cybersecurity as a career….
Singapore remains a dynamic business hub for MICE. Temasek and Singapore Press Holdings (SPH) have entered into an agreement to merge their meetings, incentives, conventions, and exhibitions (MICE) subsidiaries. Temasek’s wholly owned subsidiary SingEx Holdings and Sphere Exhibits, a subsidiary owned by SPH, will be merging to form SingEx-Sphere Holdings. According to the details of the merger, Temasek will own 60% of SingEx-Sphere whilst SPH…
Singapore signaled that local banks and borrowers should move away from using the discredited London interbank offered rate to price financial products this year, even after global Libor authorities looked to delay its retirement.
The Straits Times Index fell on the first trading day of the month shedding about 6.20 points or 0.21% to end the day at 2,896.32. The decline came after Myanmar’s declaration of a new state of emergency for up to a year heightened regional stability concerns. About 2.23-billion securities worth S$1.44-billion changed hands, with decliners outnumbering advancers, 239 to 234. The worst performers were Jardine Strategic with a 2.66% or US$0.69…
Amongst the group’s companies, only CA Funding is regulated by MAS. The Monetary Authority of Singapore (MAS) and the Singapore Police Force’s Commercial Affairs Department (CAD) have launched a joint investigation of various firms under the CoAssets Group for possible offences under the Penal Code and the Securities and Futures Act. This was prompted by complaints and feedback regarding suspected misconduct by the group.
Launch obd2 scanner